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vrs CAT Response: Earthquake Japan 11.03.11
Sunday, 13 March 2011
Insight Press Release

Dear Valued Clients and Business Associates


The Board Directors and all members of the vrs organization are keenly aware of the tragic situation in Japan following the devastating earthquake off the coast of Honshu at 14:46 local time (05:46 GMT), yesterday, Friday 11th March.


Our thoughts and prayers are with the people of Japan.


The vrs CAT Response team has activated its contingency plan and is on standby to assist our clients with the tragic consequences of the largest earthquake to hit Japan since records began.


The 9 magnitude earthquake unleashed a 13-foot (4-meter) tsunami that washed away ships, planes and vehicles and tore away buildings along the coast near the epicentre.

Our Asia Pacific Regional Director, Mr Nehemiah Neo, who is located in Singapore, is in frequent contact with our CAT team learning about the specific needs of the global insurance markets and establishing priority actions.


Our staff in Japan will be reinforced with civil engineers, in addition to the support of experienced adjusters from vrs offices around the world.


Our CAT team has now set up a toll free number in Tokyo which our local and global clients can call to assign new claims.


Japanese and English-speaking staff will answer the following

Toll free number: +81-345780251 and they will be assisting our clients from any part of the world - please be patient since lines are suffering a lot of congestion.


If you have any concerns or would like to assign a claim,
please refer to the vrs CAT Team Coordinators:

Mr Nehemiah Neo: Cell: + 65 9818 7238

e-mail: [email protected]

Mrs Hiroko Okumura: Cell: + 1-323-697-9843

e-mail: [email protected]

Mr Francisco Javier Guardia +1 786 7770600 / Cell: + 1 305 2824336

eMail: [email protected]


We will send out regular bulletins and if you have any additional concerns about the outcome of this tragic event, please do not hesitate to contact us.