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vrs CAT Response: EQ Japan 11.03.11 – 2nd Bulletin
Wednesday, 16 March 2011
Insight Press Release

Dear Valued Clients and Business Colleagues,


The Board Directors and all members of the vrs organization are keenly aware of the tragic
situation in Japan following the devastating earthquake and subsequent tsunami off the coast of Honshu at 14:46 local time (05:46 GMT) on Friday, 11th March.


Our thoughts and prayers are with the people of Japan.



The vrs CAT Response team has activated its contingency plan and is on standby to assist our clients with the tragic consequences of the largest earthquake and tsunami to hit Japan since records began.


Because of intermittent aftershocks and the lack of infrastructure, our local partners cannot enter the Tohoku regions for the time being. At present local staff are beginning investigations into losses in the areas of Tokyo, Saitama and Kanagawa prefectures.

Together with our local partners, the vrs CAT team is closely monitoring the situation in Japan and, when appropriate, local capabilities will be reinforced with an international team of multidisciplinary engineers, in addition to the support of experienced adjusters from vrs offices around the world.



Our CAT team has now set up a toll free number in Tokyo which our local and global clients can call to assign new claims. Japanese and English-speaking staff will answer the following
Toll free number: +81-345780251
and they will be assisting our clients from any part of the world - please be patient since lines are suffering a lot of congestion.


If you have any concerns or would like to assign a claim, please refer to the
vrs CAT Team Coordinators:

Mr Nehemiah Neo: Cell: + 65 9818 7238
e-mail: [email protected]


Mrs Hiroko Okumura: Cell: + 1-323-697-9843
e-mail: [email protected]


Mr Francisco Javier Guardia +1 786 7770600 / Cell: + 1 305 2824336
eMail: [email protected]


We will send out regular bulletins and if you have any additional concerns about the outcome of this tragic event, please do not hesitate to contact us.